JK
Jabulile K

1 reviews | Active since Aug 2021

07 Mar 2024, 10:10

Bonitas medical aid

I always find myself in dept because of this medical aid , seriously I fear going to hospital because I know there will be some stories when it comes to payments , why are we paying medical aid exactly. I was admitted a year ago , Doctor was not fully paid, my son went to a the****** she was never paid, I went to hospital again and surprise surprise Dr is not paid, went to buy medication and all the medicine I needed was rejected , the embarrassment while standing in that queue , with all the visit I made sure I call first before I go to see a Dr , I am tired of this , I pay medical aid so I can be stress free but bonitas is causing more stress and dept , can they please work on this , I need all this doctors to be paid fully because this is what is expected , I cannot fight for everything , when I'm not missing any payments.

0
Replies (5)
Bonitas Medical Fund
Bonitas Medical Fund's reply07 Mar 2024, 10:48
Official
Hello Jabulile K
     
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention. 
         
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry. 
          
Kind regards
     
 Bonitas Team 
Bonitas Medical Fund
Bonitas Medical Fund's reply07 Mar 2024, 11:52
Official
Hello Jabulile K

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. 
 
We will investigate this matter. 
  
We appreciate your patience while we are resolving this query for you. 
 
Kind Regards 
 
Bonitas Team 


JK
Jabulile K's update08 Mar 2024, 15:56
Reviewer Update
Good day @Bonitas , I am sitting with 13000+ , why is it difficult to pay this bill, please please pay mediclinic, I do not have this money, this is way I pay you
JK
Jabulile K's update08 Mar 2024, 16:01
Reviewer Update
This absolute nonsense, why do you guys treat us like this, when we pay and make sure payments are done every month, tell me where should I get this money from, and please do not send me any response on Facebook , do it here so everyone can know exactly how you operate
JK
Jabulile K's update26 Mar 2024, 15:25
Reviewer Update
My people , BONITAS did not pay , the hospital just sent me a statement yet again , they did nothing