EA
Estelle A

1 reviews | Active since Jan 2017

16 Jan 2017, 06:07

BONITAS MEDICAL AID

<p>I obtained an authorisation number from Bonitas to see a Cardiologist ( ********** 71)</p> <p>Bonitas now turn around and say the funds are depleted and will not pay the account.</p> <p>Why give an authorisation number if funds are depleted? What shocking service. Terrible customer service - emails back and forth. No help at all.</p> <p> </p>

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply16 Jan 2017, 09:49
Official

Hello estelleashton,

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards

Bonitas Team