Bonitas medical aid

Item: Bonitas Medical Fund
Rating: 1
Author: Palesa J

Dear Mrs. PB JELE. Your account has an outstanding debt of R2464.00 and will be suspended due to short -payment of your membership. Bonitas ***

How do I owe you 2400 when this is debited from Human Resources and reflects on my payslips.

Please explain

Helpful (0)

Replies (2)

Bonitas Medical Fund's replyOfficial

02 Jun 2022, 17:49

Hello Palesa J

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.

We will investigate this matter.

We appreciate your patience while we are resolving this query for you.

Kind Regards

Bonitas Team

Bonitas Medical Fund's reply02 Jun 2022, 17:49

Official

Hello Palesa J

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.

We will investigate this matter.

We appreciate your patience while we are resolving this query for you.

Kind Regards

Bonitas Team

Bonitas Medical Fund's replyOfficial

08 Jun 2022, 09:24

Hello Palesa J

Thank you for submitting a comment to us through Hellopeter.

According to the telephonic conversation with the credit control, we hereby confirm that your concern has been addressed and this matter has now been resolved.

As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.

We apologise for any inconvenience caused to you.

Thanks and regards,

Bonitas Team

Bonitas Medical Fund's reply08 Jun 2022, 09:24

Official

Hello Palesa J

Thank you for submitting a comment to us through Hellopeter.

According to the telephonic conversation with the credit control, we hereby confirm that your concern has been addressed and this matter has now been resolved.

As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.

We apologise for any inconvenience caused to you.

Thanks and regards,

Bonitas Team