eK
elton K

1 reviews | Active since Feb 2016

29 Feb 2016, 11:35

Bonitas Medical Aid

good day <br> <br> i have been with Bonitas for a couple of years now , never skipped one payment . My wife recently had a major operation which had to be done for health reasons , Bonitas gave me all the authorization for the doctors and hospital codes as required . yet to my surprise they send me a bill of over R7000.00 that needs to be paid from my pocket to hospital , I was blattently told \ Sorry You need to pay for this \" . it was not a cosmetic surgery and i was informed that they would not pay for a piece of surgical gauze ... but telling me to pay for the operation of R7000.00 is totally wrong ."

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply01 Mar 2016, 11:37
Official
Hello eltonkeat,

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards