Bonitas Marara unacceptable!!! Messing with life!

Unsafe! Do not put your health needs in the hands of a service provider that doesnt deliver & gambles with your life! Marara pharmacy have had phone issues. I have screenshots of the volume of failed calls to Marara, it goes to an IVR before cutting off. I sent the screenshot to Bonitas whatsapp. Odd times I get through the responses are absurd. I have been struggling to get my mums medicine since last week. Chronic meds! I have escalated to Bonitas & Marara via email. No response. Last week (9 Oct) I was promised her meds would be delivered by today, 15 Oct, latest. I keep calling to check on the delivery & everytime a different story. It was the same last month. Due to the urgent nature of her illness they eventually wanted to deliver at 10pm last month!!! I need her meds today! You are going to kill/****** my mum if you keep messing with her medication! When will she get her meds?????