LB
Leslie B
1 reviews | Active since Jan 2018
27 Mar 2025, 14:14
Bonitas Marara Pharmacy Medical emergency no emergency
1. submitted script to Marara Pharmacy *** on Wed, Mar 12, 9:48 AM 2. called Marara customer service 25/3/2025 to get an update, i was told that it would be escalated (C***) 3. called again 26/3/2025 , i was told that i would get my medication today. I have received no update. This new Bonitas Pharmacy is terrible. If i fill my script myself then i have to make a co-payment. But what choice am i left with!Q!!????
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Replies (3)LB
Leslie B's updateReviewer Update
27 Mar 2025, 14:16can i claim the co-payment from Marara or Bonitas?
LB
Leslie B's update27 Mar 2025, 14:16
Reviewer Update
can i claim the co-payment from Marara or Bonitas?
Bonitas Medical Fund's replyOfficial
27 Mar 2025, 14:26Hello Leslie B
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
We have escalated your query to Marara pharmacy for urgent assistance.
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
We have escalated your query to Marara pharmacy for urgent assistance.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply27 Mar 2025, 14:26
Official
Hello Leslie B
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
We have escalated your query to Marara pharmacy for urgent assistance.
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
We have escalated your query to Marara pharmacy for urgent assistance.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
LB
Leslie B's updateReviewer Update
28 Mar 2025, 14:21Still no contact from Marara.please assist.
LB
Leslie B's update28 Mar 2025, 14:21
Reviewer Update
Still no contact from Marara.please assist.