ME
Michelle E

1 reviews | Active since Oct 2022

19 Jun 2023, 17:23

Bonitas makes me so sick that even their medical schemes can't help me...*****ing stupid people

What in the world is going on with your pathetic accounts,sales what ever you want to call them people???How in the world can you keep try to deduct money after this medical aid application was not completely processed or even properly followed up on now trying to deduct R6708.00 are you people truly insanely crazy or what after the first so called debit order did not go through you should have made it a void so who is going to pay back the money for debits not going through how about I tell you Bonitas... Why don't you pay me the R6708.00 seeing that you are f***ing up my bank account....I will make sure people know that Bonitas is only in it for the money and to mess up people's bank accounts realy you don't even call you just try to ***** my money you are *********** assholes

0
Replies (3)
Bonitas Medical Fund
Bonitas Medical Fund's reply19 Jun 2023, 17:35
Official
Hello Michelle E

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
 
We will investigate this matter.
  
We appreciate your patience while we are resolving this query for you.
 
Kind Regards

Bonitas 
ME
Michelle E's update19 Jun 2023, 17:45
Reviewer Update
Patients is the last thing I have at this moment due to the fact that Bonitas has been trying to take payments monthly now so sort your stuff and ****ty staff out please
Bonitas Medical Fund
Bonitas Medical Fund's reply29 Jun 2023, 12:17
Official
 Hello Michelle E
 
Thank you for submitting a comment to us through Hellopeter.
 
According to telephonic discussion and the email communication,  we hereby confirm that your concern has been addressed and this matter has been resolved.
 
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
 
We apologise for any inconvenience caused to you.
 
Regards
 
Bonitas Team