AT
Andrew T
1 reviews | Active since Nov 2018
18 Aug 2026, 09:23
Bonitas lack of communication
I have been trying since early July to get the quote for my glasses approved. I pay R24,000 a month to Bonitas for my wife and I but their service is shocking when you actually need something. The WhatsApp Helpline is a total misnomer.
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Bonitas Medical Fund's replyOfficial
22 Sept 2026, 15:15Good day Andrew Timm,
We sincerely apologize for the inconvenience caused and for not meeting your service expectations.
Please note that we have referred your inquiry to our support team, who will investigate the matter and assist you further.
We sincerely apologize for the inconvenience caused and for not meeting your service expectations.
Please note that we have referred your inquiry to our support team, who will investigate the matter and assist you further.
Bonitas Medical Fund's reply22 Sept 2026, 15:15
Official
Good day Andrew Timm,
We sincerely apologize for the inconvenience caused and for not meeting your service expectations.
Please note that we have referred your inquiry to our support team, who will investigate the matter and assist you further.
We sincerely apologize for the inconvenience caused and for not meeting your service expectations.
Please note that we have referred your inquiry to our support team, who will investigate the matter and assist you further.