PL
Paresh L

1 reviews | Active since May 2016

16 May 2016, 20:37

Bonitas knows Best on Chronic Medication and not the Specialist!

<p>Dear Chronic Department . I have tried to contact you'll on my issue of chronic medication fro my wife. A good few days have past with no reply. </p> <p>Kindly contact me on ***. If I do not hear from the head of the department by Wednesday, I will publish my story on this website and other forms of social media. </p> <p> </p> <p>Thank you, </p>

0
Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply17 May 2016, 08:03
Official
Hello PareshLakha, thank you for submitting a comment to us through Hello Peter. This is to confirm that we have received your comment and that we are currently investigating this matter. Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved. Kind regards Bonitas Team.
Bonitas Medical Fund
Bonitas Medical Fund's reply23 May 2016, 14:39
Official

Hello PareshLakha

Thank you for submitting a comment to us through Hello Peter.

According to the telephonic conversation with our representative; we hereby confirm that your concerns have been addressed and this matter has now been resolved.

As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.

We apologise for any inconvenience caused to you.

Thanks and regards

Bonitas Team