PN
Pumelela N

1 reviews | Active since Apr 2018

05 Apr 2018, 10:48

Bonitas is useless!

Bonitas Medical Care is a useless medical aid! I have been a member since 2012 but as of November 2017, it has shown me the worst and most pathetic service. I had my daughter on the 28th November 2017 and tests we ran on her by her Paediatrician, Bonitas did not pay. I had to run after them and call them back and forth trying to get this paid. Besides this day, I had other issues where blood tests and x-ray done on her....still I had to run after the payment.

The most recent one an Ampath account not paid over 132 days. Bonitas' excuse, the wrong codes were used. I was asked to send Pathology Reports which I did in January already, nothing! Still no payment.

I have been calling Bonitas wasting my money and energy when they have been *********** in their jobs. I am highly dissatisfied with Bonitas and I will leave this company for another company.

Now I have to pay the outstanding money's to Ampath because they are going to hand me over. My credit record is on the line because of Bonitas, whom I have paid religiously every month without fail.

Highly dissapointing!!!

0
Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply05 Apr 2018, 12:43
Official

Hello pumelela-likhanye-mabeka-ndyawe,

Thank you for submitting a comment to us through Hello Peter.

Kindly reply privately with the membership number and contact details in order for us to assist with your query.

Please note that your personal information is not showing on the public view platform.

Kind regards,

Bonitas Team

Best regards,