JW
Jan W
1 reviews | Active since Sept 2021
15 Dec 2023, 19:46
Bonitas is the worse ever
Nice suspend medical aid, because they didn't push the debit order through(enough funds in account). Now I sit with a month old baby without medical aid. And on a long weekend where no one can help. So if anything happens to her I'll guarantee Bonitas you will have a lot of deaths on your hands
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Bonitas Medical Fund's replyOfficial
16 Dec 2023, 09:38Hello Jan D
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Our Office hours are 08:00 - 17:00 Monday – Friday. Closed on weekends and public holidays
Your enquiry will be attended during office hours.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply16 Dec 2023, 09:38
Official
Hello Jan D
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Our Office hours are 08:00 - 17:00 Monday – Friday. Closed on weekends and public holidays
Your enquiry will be attended during office hours.
Kind Regards
Bonitas Team