DB
Dowan B

1 reviews | Active since Sept 2020

24 Mar 2023, 11:37

Bonitas is *******

The experience I have received from Bonitas is appalling. The medication my wife is due to receive from a Specialist that is prescribed, Bonitas will not pay for it, because it's not on their list, bear in mind that all other Sugar medication has not worked, whilst this one whilst in hospital worked. To date they are rejecting it, and my wife has no sugar tablets to control this. Her sugar has risen to 24, so if something is to happen, I pray to God nothing does, but Bonitas is an absolute joke, and I will be changing medical aids, for R7000 a month a pay. I will be taking them on legally should anything happen, with everything I got. I never dealt with more *********** people on the line than them.

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply24 Mar 2023, 11:47
Official
Hello Dowan B

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
 
We will investigate this matter.

We appreciate your patience while we are resolving this query for you.
 
Kind Regards

Bonitas