BONITAS IS REALLY DISHONEST AND SLY!

I had made a call, using the number ***, on the 17th of January with regards to enquiring about my Benefits. I spoke to Sifiso Nkosi[MI***]. I enquired about my benefits and if certain benefits are combined or separate. I was reassured that the benefits fall in two separate categories and i have not used benefits from another category. I proceed to change hospitals having been assured that funds are available. I receive a on the 28th of February stating that their is a short fall of +-R9000. I make a call on the 28th of February to enquire about this shortfall. I spoke too Lesego Mashigo [MI***]. The story now changes and state that i have exceeded my benefits and The benefits are not classified into two catergories but fall into one. I ask her to send a recording of the phonecall I had with Sifiso Nkosi and they refuse saying they cannot release a phone conversation. They said however, they will send a transcript of the conversation. This happened in 28th of february. today is the 14th of march and i have no transcript and no answers!!

STAY AWAY FROM BONITAS. FAR TOO MANY SHORTFALLS AND FAR LESS ANSWERS!!