EB
Elizabeth B
1 reviews | Active since May 2020
08 Jun 2026, 10:59
Bonitas is pathetic
Bonitas due to your backlog and the mess of this whole change, I am now the one financially impacted and not sure what is going on. Your new app and system is not helpful and it takes forever to get through to someone. It's now worse than before.
Helpful (0)
Replies (1)0
Replies (1)
Bonitas Medical Fund's replyOfficial
08 Jun 2026, 11:34Hi Elizabeth,
We sincerely apologise for the frustration you’ve experienced and understand the concern regarding the impact this has had on you. This is not the level of service we aim to provide.
Your feedback has been noted, and we will engage with you directly to assist further.
Kind regards,
Bonitas team
Bonitas team
Bonitas Medical Fund's reply08 Jun 2026, 11:34
Official
Hi Elizabeth,
We sincerely apologise for the frustration you’ve experienced and understand the concern regarding the impact this has had on you. This is not the level of service we aim to provide.
Your feedback has been noted, and we will engage with you directly to assist further.
Kind regards,
Bonitas team
Bonitas team