SB
Shireen B
1 reviews | Active since Jan 2016
11 Apr 2023, 10:14
Bonitas is no longer the same medical aid - not recommended
What has changed, what has happened? My daughter suffers badly from allergies, she gets a chest infection often. All of a sudden this year, Bonita's have changed their medicinal benefits list and all the anti biotics ( generic or not ) , anti histamines, etc are no longer covered. Then what is the use of having a day to day OTC benefit if NOTHING is covered. Do i request what is covered, then compare it to Discovery to see if they do cover my daughters anti biotic then move over?
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Bonitas Medical Fund's replyOfficial
11 Apr 2023, 10:58Hello Shireen B
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We are investigating this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Bonitas Medical Fund's reply11 Apr 2023, 10:58
Official
Hello Shireen B
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We are investigating this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
SB
Shireen B's updateReviewer Update
11 Apr 2023, 16:54Excuse me, the true incompetency, you call me " Noluthando" - thats a copy/paste response. My name is Shireen. Fumbi called me and told me a story, which is highly untrue and now needs to be escalated to Lee Callakoppen
SB
Shireen B's update11 Apr 2023, 16:54
Reviewer Update
Excuse me, the true incompetency, you call me " Noluthando" - thats a copy/paste response. My name is Shireen. Fumbi called me and told me a story, which is highly untrue and now needs to be escalated to Lee Callakoppen