pP
popcornable P
1 reviews | Active since Sept 2016
05 Jan 2026, 14:10
Bonitas is no longer the best in the industry!
Bonitas medical fund used to be the best until recently so, talking about the past two (2) years, They change plans and nomenclature every year, increased third parties on their service distribution offering and worse they haven't loaded funds on the medical aid on their dental and optometry third party systems since beginning of the year; Their third party providers are returning clients from medical centers as a result!, how nonsensical.
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Replies (2)
Bonitas Medical Fund's replyOfficial
05 Jan 2026, 14:49Hello Makwela M
Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you have experienced and appreciate the opportunity to resolve it.
We will investigate this matter.
Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you have experienced and appreciate the opportunity to resolve it.
We will investigate this matter.
We value your patience and understanding while we work to resolve this issue promptly.
Kind regards,
Bonitas Team
Bonitas Team
Bonitas Medical Fund's reply05 Jan 2026, 14:49
Official
Hello Makwela M
Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you have experienced and appreciate the opportunity to resolve it.
We will investigate this matter.
Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you have experienced and appreciate the opportunity to resolve it.
We will investigate this matter.
We value your patience and understanding while we work to resolve this issue promptly.
Kind regards,
Bonitas Team
Bonitas Team
Bonitas Medical Fund's replyOfficial
16 Jan 2026, 11:24Hello Makwela M
Thank you for reaching out to us via hellopeter.
As per our previous email communication, we will await your response indicating the specific providers who experienced difficulties so that we may proceed with further investigations.
We sincerely apologise for any inconvenience caused and truly appreciate your patience throughout this process.
Kind regards,
Bonitas Team
Bonitas Medical Fund's reply16 Jan 2026, 11:24
Official
Hello Makwela M
Thank you for reaching out to us via hellopeter.
As per our previous email communication, we will await your response indicating the specific providers who experienced difficulties so that we may proceed with further investigations.
We sincerely apologise for any inconvenience caused and truly appreciate your patience throughout this process.
Kind regards,
Bonitas Team