GM
Given M

1 reviews | Active since May 2021

10 Jun 2026, 17:21

Bonitas is **** medical aid

Worst service from Bonitas while I pay R16000 every month. I went to buy medication for my daughter whose not feeling well and bonitas are playing games with our lives. Clicks pharmacy told me my daughter is not covered and they claim 16000r from me every month. Come November I'm changing to Bestmed or Discovery. If you are in the market for new medical aid stay away from this **** company that plays with people's lives. On top of that your client **** care closes at 5pm. I wish we were able to change medical aids at anytime, I would have done it today after what you did. We pay with hard earned money and you play marbles with our lives. I'm gonna make sure that I take medicine for fun and consult even for useless things before I leave your **** ****en company. My number is ***. Call me if you want to sell Discovery or Bestmed.

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply11 Jun 2026, 09:02
Official
Hi Given,

We sincerely apologise for the frustration and concern you’ve experienced. We understand how serious it is to have difficulty accessing medication, and this is not the level of service we aim to provide.

Your matter has been escalated, and our team will contact you to assist as a priority.

Kind regards,
Bonitas team