tR
tshidino R
1 reviews | Active since Feb 2015
02 Jun 2021, 22:33
Bonitas is just another Day light ******* medical fund
I wish I read some of the reviews before I joined this medical fund. They are only happy to debit moneys from people's account but not willing to use what has been contributed to settle the medical bills.
I did a Pap smear and I was told that they would cover all costs only for them to pay the Pap smear and not the doctor who did the Pap smear. It's like day light *******, how do you expect one to do Pap smear test but not pay the person who did the procedure.
They always find a reason to reject claims.
Helpful (0)
Replies (4)0
Replies (4)
Bonitas Medical Fund's replyOfficial
03 Jun 2021, 10:41Hello tshidino,
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Kindly reply privately with your membership number to investigate your query.
Kind Regards,
The Bonitas Team
Bonitas Medical Fund's reply03 Jun 2021, 10:41
Official
Hello tshidino,
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Kindly reply privately with your membership number to investigate your query.
Kind Regards,
The Bonitas Team
Bonitas Medical Fund's replyOfficial
03 Jun 2021, 15:56Hello tshidino,
Thank you for providing the details
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards,
The Bonitas Team
Bonitas Medical Fund's reply03 Jun 2021, 15:56
Official
Hello tshidino,
Thank you for providing the details
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards,
The Bonitas Team
Bonitas Medical Fund's replyOfficial
03 Jun 2021, 16:10Hello tshidino,
Thank you for providing the details
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards,
The Bonitas Team
Bonitas Medical Fund's reply03 Jun 2021, 16:10
Official
Hello tshidino,
Thank you for providing the details
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards,
The Bonitas Team
Bonitas Medical Fund's replyOfficial
08 Jun 2021, 09:59Hello tshidino,
Thank you for submitting a comment to us through Hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
We also encourage you to take time and revisit your review, it will mean a lot to us.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Bonitas Medical Fund's reply08 Jun 2021, 09:59
Official
Hello tshidino,
Thank you for submitting a comment to us through Hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
We also encourage you to take time and revisit your review, it will mean a lot to us.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team