FL
Flory L
1 reviews | Active since Jul 2020
26 May 2021, 19:39
Bonitas is *****
I was on 2018 Bonitas and decided to cancel it to use better medical aid for myself and kids... All suddenly Bonitas is claiming that i owe some Dr money which I only used my medical aid when I was hospitalized not day to day visit. I have been demanding the invoice from that dr but nothing .... This asshole are busy calling me everyday ****en day about even Have lawyers calling me harrassing me
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Bonitas Medical Fund's replyOfficial
28 May 2021, 14:18Hello Flory L, Thank you for submitting a comment to us through Hellopeter. According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved. As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service. We also encourage you to take time and revisit your review, it will mean a lot to us. We apologise for any inconvenience caused to you. Thanks and regards, Bonitas Team
Bonitas Medical Fund's reply28 May 2021, 14:18
Official
Hello Flory L, Thank you for submitting a comment to us through Hellopeter. According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved. As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service. We also encourage you to take time and revisit your review, it will mean a lot to us. We apologise for any inconvenience caused to you. Thanks and regards, Bonitas Team