1 reviews | Active since Jul 2019
Bonitas is archaic and bully
At the beginning of Jan 2020 my son provided evidence of studying and was retained on my medical aid. I got a shock on 15th April 2020 when my medical aid increased by R2100. I enquired and was informed that they charging me adult rate for my son. Why on earth was I informed of this before they increased.
I could have easily put him on a hospital plan or another cheaper option. There was no consultation at all. R32OO per adult is not affordable and I am now out of pocket. Records will reflect that my son has never claimed in the last 5 years and is no risk
With the lock down I am now totally inconvenienced with no access to printing as they want me to fill in about 9 forms to change a dependent. What an old fashion scheme.
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Bonitas Team
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with the membership number in order for us to assist with your query.
Please note that your personal information is not showing on the public view platform.
Kind regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter. According to the email communication, we hereby confirm that your concern has been addressed and this matter has now been resolved. As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service. We apologise for any inconvenience caused to you. Thanks and regards, Bonitas team
Thank you for submitting a comment to us through Hellopeter. According to the email communication, we hereby confirm that your concern has been addressed and this matter has now been resolved. As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service. We apologise for any inconvenience caused to you. Thanks and regards, Bonitas team