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Ntsieni N
1 reviews | Active since Feb 2022
08 Mar 2022, 11:47
Bonitas is a ****. Paid some services rendered in hospital from my service account
I was in hospital for 3 days from the 5th of Feb to give birth via c section After my operation my doctor requested for a physio to train me to walk while I was in hospital for 3 days To my surprise Bonitas went and paid that service from my savings account. Meanwhile I was still in hospital I am very angry, why charge out of my savings for service rendered while I was in hospital?
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Replies (1)Bonitas Medical Fund's replyOfficial
08 Mar 2022, 12:03Hello Ntsieni N
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply08 Mar 2022, 12:03
Official
Hello Ntsieni N
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
