KD
Kimberley D

1 reviews | Active since Jan 2018

12 Nov 2021, 10:57

BONITAS is a ****!!!

This is a group of ******** and am honestly sick and tired of it. I am expecting and I was told my hospital an option doesn't have a hospital nearby, (mind you I discovered this quite late) I stay in Fourways and I have to travel all the way to Springs to see a Gynae because they don't have one near me!! I have accepted that and I spoke to their Consultants before even doing this, I was told if I go to Springs because it is my network hospital, everything will be full paid for as long as Its in the hospital. I spoke to 4 different consultants before even doing this, now this nonsense medical aid will NOT pay, they are paying only a quarter of the money. What ******* is this?? I called wanting to speak to their superior, left a message but no one called back. It's been 3days now. It's bad enough that I have to drive from fourways to Springs heavily pregnant, now this??? Why do they keep changing rules and not giving people enough Infor. Literally lying and ******** people nto joining. This is *******, I was NOT going to sign up for this if they had told me the truth. So I am supposed to visit a Gynae and pay for myself all of a sudden?? What ******* is this? I am very upset and I am not letting this go this time. I will NOT have it. Bunch of ******** 🚮

0
Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply12 Nov 2021, 14:38
Official
Hello Kimberley D
 
As per our telephonic conversation your query is still being investigated and we will keep you updated until the matter has been resolved.
 
We appreciate your patience while we are resolving this query for you.
 
Regards
 
 The Bonitas Team
KD
Kimberley D's update12 Nov 2021, 14:58
Reviewer Update
Good day, thank you for responding to this. However evidence needed is what I don't have at the moment as all of this was done telephonically, please feel free to listen to recorded calls and see my previous complaints. I have no reason to complain in this platform for absolutely nothing. I know what am talking about. I will be waiting for feedback. Regards