CB
Catherine B

1 reviews | Active since May 2013

06 Jan 2021, 08:52

BONITAS IS A ****!

These people NEVER cover your claim. They will come up with any excuse under the sun to not pay for what they are supposed to pay for. They take your money every month and do not cover your medical expenses.

0
Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply06 Jan 2021, 12:29
Official
Hello Catherine,
 
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention. 
 
We are currently investigating this matter and appreciate your patience while we are resolving this query for you.

Regards,
 
 Bonitas Team



Bonitas Medical Fund
Bonitas Medical Fund's reply24 Jan 2021, 15:11
Official
Hello Catherine,

Thank you for submitting a comment to us through Hellopeter.

According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.

As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.

We apologise for any inconvenience caused to you.

Thanks and regards,

Bonitas Team