1 reviews | Active since May 2012
Bonitas is a Joke
Bonitas is the worsted of the worsted
I join Bonitas in September and have had problems with them every since the network hospital keep chancing (removing and adding hospitals) with out notify you if i download the list from My user login i get different info to what the hospitals are tell me . the list said go to hospital X and that hospital states they are not a networks hospital , But that is small section of problems I go to THE NETWORK GP and he gives scripts of medicine required but all claims are rejected on meds stating "it is not one accute meds list ' the doctor then asked what equivalent meds can be used as he the doctor does know anymore maybe" Bonitas knows better than him" . Bonitas needs to really looks at what is good heath care and a good medical aid (not the con-artist they are Please Bonitas remove your TV ads A.S.A.P. as it is false advertising
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you. Kind Regards
The Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you. Kind Regards
The Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Kind Regards
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Kind Regards
Bonitas Team