nJvR
nic J van Rensburg
1 reviews | Active since Apr 2021
07 Sept 2022, 18:24
Bonitas incompetance employees
Member no: *** Conic.app no: bon***
Send email query no: 020922q88zn7 dated 2sept....this is after a lot of attempts to rectify my script. With zero attention. Some meds need to be canceled and some added. This is o going for the last 3-4 months, this is NOT acceptable we keep on do ING and send mails to rectify, but somewhere there is useless employees waiating bonitas money. Please contact us and rectify!!!!!
Helpful (0)
Replies (6)0
Replies (6)
Bonitas Medical Fund's replyOfficial
07 Sept 2022, 19:00Hello Nic J Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Our Office hours are 08:00 - 17:00 Monday – Friday. Closed on weekends and public holidays
Your enquiry will be attended during office hours. Kind Regards
The Bonitas Team
Your enquiry will be attended during office hours. Kind Regards
The Bonitas Team
Bonitas Medical Fund's reply07 Sept 2022, 19:00
Official
Hello Nic J Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Our Office hours are 08:00 - 17:00 Monday – Friday. Closed on weekends and public holidays
Your enquiry will be attended during office hours. Kind Regards
The Bonitas Team
Your enquiry will be attended during office hours. Kind Regards
The Bonitas Team
nJvR
nic J van Rensburg's updateReviewer Update
08 Sept 2022, 12:22Tx i am waiting
nJvR
nic J van Rensburg's update08 Sept 2022, 12:22
Reviewer Update
Tx i am waiting
Bonitas Medical Fund's replyOfficial
08 Sept 2022, 14:17Hello Nic J
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Please note we are currently offline and apologize for the inconvenience.
We will provide feedback once we back online.
Kind Regards
Bonitas
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Please note we are currently offline and apologize for the inconvenience.
We will provide feedback once we back online.
Kind Regards
Bonitas
Bonitas Medical Fund's reply08 Sept 2022, 14:17
Official
Hello Nic J
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Please note we are currently offline and apologize for the inconvenience.
We will provide feedback once we back online.
Kind Regards
Bonitas
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Please note we are currently offline and apologize for the inconvenience.
We will provide feedback once we back online.
Kind Regards
Bonitas
nJvR
nic J van Rensburg's updateReviewer Update
21 Sept 2022, 04:32Still no reply from bonitas. This is not acceptable!!!!! Or cant hellopeter also not help.
This ****ry and all businesses are failing their customers.
Wake up and smell the roses!!!
We pay for a service not to fill your own pockets, please assist!
This ****ry and all businesses are failing their customers.
Wake up and smell the roses!!!
We pay for a service not to fill your own pockets, please assist!
nJvR
nic J van Rensburg's update21 Sept 2022, 04:32
Reviewer Update
Still no reply from bonitas. This is not acceptable!!!!! Or cant hellopeter also not help.
This ****ry and all businesses are failing their customers.
Wake up and smell the roses!!!
We pay for a service not to fill your own pockets, please assist!
This ****ry and all businesses are failing their customers.
Wake up and smell the roses!!!
We pay for a service not to fill your own pockets, please assist!
nJvR
nic J van Rensburg's updateReviewer Update
21 Sept 2022, 04:34On 7 September i requested hellopeter to try and assist me??????
nJvR
nic J van Rensburg's update21 Sept 2022, 04:34
Reviewer Update
On 7 September i requested hellopeter to try and assist me??????
Bonitas Medical Fund's replyOfficial
21 Sept 2022, 17:16Hello Nic J Thank you for submitting a comment to us through Hellopeter.
According to the email communication we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards
Bonitas Team
According to the email communication we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards
Bonitas Team
Bonitas Medical Fund's reply21 Sept 2022, 17:16
Official
Hello Nic J Thank you for submitting a comment to us through Hellopeter.
According to the email communication we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards
Bonitas Team
According to the email communication we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards
Bonitas Team