KN
KHAKHU N

1 reviews | Active since Aug 2012

25 May 2026, 11:00

Bonitas ignoring my problem

So Bonitas thinks by ignoring me the issue will disappear? Why am I paying every month for the membership that I cannot even claim from the benefit booster?

0
Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply25 May 2026, 12:13
Official
Hello KHAKHU

Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out.  
We have escalated this matter to BonCap department for investigations.
We appreciate your patience while we are resolving this query for you.  
Kind Regards
 
Bonitas Team 
KN
KHAKHU N's update25 May 2026, 12:32
Reviewer Update
But this is what you always say and then I’ll get an email saying the problem has been resolved, but when I get to the pharmacy the claims won’t go through.