MB
Maruschka B

1 reviews | Active since Aug 2012

26 Oct 2015, 08:38

Bonitas ignoring me.

I'm now fed up with Bonitas. I have provided them with my income verification details and they say its incomplete and I have to send my husband's documentation. I have sent them multiple emails explaining the issue and they keep on ignoring me. Let me explain again.... We are married out of community so my husbands bank account is his and mine are mine. I pay for my own medical aid. By law I do not have to supply my husband's income with Bonitas as we are married out of community of property. I have said this to them so now they are ignoring me on this issue.<br> <br> Also my income is less than R6200. I do not pay tax so I can't provide them with a IRP5 form. What now????<br> <br> This must be sorted ASAP!<br> <br>

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply26 Oct 2015, 16:13
Official
Hello marusch,

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards
Bonitas team