Bonitas ignores service queries
I took out a medical aid with Bonitas. All info was sent through but they dont want to confirm premium. Why is your customer service so slow? Numerous emails to you in the last 2 weeks and no reply? Come on. You want customers but cant even reply to emails!
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Bonitas Medical Fund's replyOfficial
12 Apr 2023, 08:53Hello Verhana
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We are investigating this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We are investigating this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Bonitas Medical Fund's reply12 Apr 2023, 08:53
Official
Hello Verhana
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We are investigating this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We are investigating this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas