SP
SA P
1 reviews | Active since Nov 2014
20 Jun 2022, 06:54
Bonitas I am waiting
Dear Bonitas I am still waiting on the outcome of my request for medication that does not fall under the plan I am on. A motivational letter was sent through last week from my doctor. Please furnish an outcome.
Secondly please address my concerns with ur supplier. Bonitas opted to use pharmacy direct. When I first sent through my script and asked them to deliver it took two weeks. Then further to that, they did not send any notification or call to set up delivery, they just delivered it and luckily there was someone there on that day. Please take this up with them directly. Thanks
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Replies (1)Bonitas Medical Fund's replyOfficial
20 Jun 2022, 08:41Hello Sa P
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply20 Jun 2022, 08:41
Official
Hello Sa P
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
