ML
MELVILL L
1 reviews | Active since Sept 2010
07 Oct 2020, 14:26
Bonitas house is not in order.
I left Bonitas at the end of August 2020 due to financial reasons. and had to go to a cheaper option. So there was no debut order suppose to go of my account. They did debut my account the end of the month. and from then till now the 7/10/2020 I still did not get my money back. Every time I'm calling i get the answer it will take 7 to 10 working days. Never in my life i will join them. they are quick to collect there money but when it comes to paying back for a mistake they make it is not happening.
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Replies (3)
Bonitas Medical Fund's replyOfficial
07 Oct 2020, 14:54Hello MELVILL,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
We appreciate your patience while we are resolving this query for you.
Regards,
Bonitas Team
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
We appreciate your patience while we are resolving this query for you.
Regards,
Bonitas Team
Bonitas Medical Fund's reply07 Oct 2020, 14:54
Official
Hello MELVILL,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
We appreciate your patience while we are resolving this query for you.
Regards,
Bonitas Team
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
We appreciate your patience while we are resolving this query for you.
Regards,
Bonitas Team
ML
MELVILL L's updateReviewer Update
07 Oct 2020, 15:31That is one of the excuses that if been getting for more than a month now. Please.
ML
MELVILL L's update07 Oct 2020, 15:31
Reviewer Update
That is one of the excuses that if been getting for more than a month now. Please.
Bonitas Medical Fund's replyOfficial
08 Oct 2020, 14:15Hello MELVILL,
Thank you for submitting a comment to us through Hellopeter.
According to our telephonic conversation, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to our telephonic conversation, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Bonitas Medical Fund's reply08 Oct 2020, 14:15
Official
Hello MELVILL,
Thank you for submitting a comment to us through Hellopeter.
According to our telephonic conversation, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to our telephonic conversation, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team