Bonitas hospital Networks

I have honestly never had a problem with Bonitas until recently. I contacted Bonitas to find out about my hospital networks as I needed to visit a specialist. Amongst the hospitals in my network was Mediclinic Sandton and I chose a specialist at that hospital just incase I needed to get admitted based on the information that was provided to me. I went to the specialist and I was told I have to go in for a procedure on the 25th August. Yesterday the Dr’s offices requested authorisation and it was granted. Later on in the day I received an sms saying I need to make a R10 000 co-payment because the hospital I have chosen is not in my network. Surprised as I was I went on to the bonitas website to check and it shows that the hospital is indeed in the network. I then decided to call them and I was a assisted by a lady who was very nice. However, I was told that mediclinic Sandton is no longer on the DSP as of 8 August and because my surgery is on 25 August I will need to make the co-payment. The fact that I don’t have R10 000 lying around means that I need to start the process all over again. Finding a new gynaecologist, paying more money which will eventually exhaust my funds and also having to wait again to get a new date for surgery. I am honestly so disappointed to say the least