1 reviews | Active since Feb 2014
Bonitas - hire better doctors to review your authority protocols for pathology
Dear Bonitas,
Polycystic ovarian syndrome and hyperthyroidism are listed as 2 of my chronic conditions. Why this medical aid would not pay for my fasting insulin and d3 tests without a motivation letter ia beyond me. What doctors do you have dealing with these protocols that do not understand how insulin resistant pcos medications need to be adjusted (amongst other things regarding my pcos severity) according to fasting insulin levels? Or lacks understanding of how d3 deficiency can drastically affect the severity of both conditions?
1 year later, I am now being bothered by pathology labs about unsettled accounts (their delay), due to this.
Already T3 tests are not covered, which I pay for cash, because doctors decided T3 levels are not important, which I almost always have a deficiency of (I paid and didn't complain , although I could provide a mass of peer-reviewed articles that prove these levels are just as important as the rest).
I am now tasked with bothering my busy doctor to write a letter , not only for a year ago, but every time i would need to check my levels to adjust my meds (oh goodness forgive us people who pay you thousands, to want to take care of ourselves the best possible way).
This is inconvenient for busy individuals as well, such as myself. Considering the high amount of money paid to your scheme monthly as well. I expected better.
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for submitting the details to us through Hello Peter.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for submitting the details to us through Hello Peter.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for submitting a comment to us through hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Bonitas Team
Thank you for submitting a comment to us through hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Bonitas Team
