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Chanita C

1 reviews | Active since Apr 2024

06 Nov 2024, 08:55

Bonitas high rates

I app**** for a medical aid on Bonitas lowest plan Boncap just to receive an email my monthly contributions are over R6000.00. My income is low to afford a high medical aid and choose the lowest plan just to get a shock what i must contribute each month. Who in there right mind can afford that. You go through a third party to help you and they and the medical aid talk over each other. Somewhere there are miss communications. Each one want to make money out of the customer. What is going on in the medical aid world. Everyone are complaining. No wonder they want to implement the new medical rules by Government.

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply06 Nov 2024, 09:01
Official
Hello Chanita C 
     
 Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention. 
         
 Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry. 
          
 Kind regards
     
Bonitas Team