CH
Charl H

1 reviews | Active since Aug 2016

18 Sept 2019, 21:50

Bonitas has the worst service providers

Your designated service provider, Pharmacy Direct, takes more than a week to deliver my chronic medicine.

Please partner with a company that takes healthcare seriously. Sick people need their medicine. Why am I paying for a service where I don’t receive proper service?

0
Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply19 Sept 2019, 13:35
Official
Hello Charlotte Heyn,
Thank you for submitting a comment to us through Hellopeter.
According to the email communication with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team