Bonitas has become so useless!!!

My Medical Aid Number is ***...Bonitas Standard Option. I have been to the GP maybe three or four times this year, Three times for the same condition was referred for xrays and a CT Scan and then a referral to the Specialist. I have been to casualty was sent for xrays again and had to pay a shortfall as my funds were depleted after one xray and a CT scan which I also got a shortfall statement from the Radiologist!! I am the only one of 3 dependants who have gone for xrays this year...I now have a follow up consultation with my Specialist and although he charges cash upfront, I am unable to claim back, because my Funds have been depleted. I am requested to take blood tests before my consultation and have to pay in cash again, as the funds for Blood / Lab Results have been depleted. I have been with Bonitas since 2011 and have never had such bad experiences. Whoever came up with grouping of benefits should know that it does not work. do not understand why you Bonitas tried to fix something that was not broken, you made a big mess!! It is now August, with my medical aide being completely 'Empty and Useless" what happens in the event that one of the other two dependants should get ill. Obviously another cash consultation, but yet we're paying a fortune for Medical Aide already. Bonitas you have become such a disappointment. Your Flag that i used to fly so high has now dropped !!!