SK
Sibongile K

1 reviews | Active since Dec 2017

24 Apr 2024, 13:40

BONITAS HARRASSES OLD MEMBERS WITH SSDA - ****

I was with Bonitas till August 2022, all my payments were up to day and today I received an email from SSDA regarding collections and demanding money from me. Over a year and now Bonitas feel fit to say I owe then while I paid them and moved to Discovery which I am glad I did because Bonitas is a ****!!!!

0
Replies (3)
Bonitas Medical Fund
Bonitas Medical Fund's reply24 Apr 2024, 13:50
Official
 Hello Sibongile

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. 
 
We will investigate this matter. 
 
We appreciate your patience while we are resolving this query for you. 
 
 Kind regards
     
Bonitas Team 
SK
Sibongile K's update24 Apr 2024, 13:53
Reviewer Update
I am very disappointed as all payments were made till August 2022.
Bonitas Medical Fund
Bonitas Medical Fund's reply24 Apr 2024, 14:18
Official
 Hello Sibongile

Thank you for notifying us of your complaint. 
 
We will investigate this matter. 
 
We appreciate your patience while we are resolving this query for you. 
 
 Kind regards
     
Bonitas Team