QS
Quinton S
1 reviews | Active since Sept 2014
10 Jul 2024, 09:55
Bonitas hang your head in shame.
Bonitas is not a very honest medical aid, they do not give you your full benefits, they also take paymnets from your savings that is not supposed to come off your savings , and when you call and speak to their consultants they do not even know what the products are and ask you to look it up for the, each consultants has a different story, and your problems never get solved, and even when you call their number you might need to call three to four times in a day just to get through because, you get a message that their number does not exist. very poorly trained consultants , some of them do not even know how to talk to you properly , and are very arrogant.
Helpful (0)
Replies (3)0
Replies (3)Bonitas Medical Fund's replyOfficial
10 Jul 2024, 10:44Hello Quinton
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply10 Jul 2024, 10:44
Official
Hello Quinton
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
QS
Quinton S's updateReviewer Update
10 Jul 2024, 15:27once again they have resolved nothing they have not even bothered to contact me, typical arrogance.
QS
Quinton S's update10 Jul 2024, 15:27
Reviewer Update
once again they have resolved nothing they have not even bothered to contact me, typical arrogance.
Bonitas Medical Fund's replyOfficial
11 Jul 2024, 10:10Hello Quinton
Thank you for notifying us of your complaint. Our representative will be in touch with you to discuss this matter and ensure that it is speedily resolved.
We sincerely apologise for the inconvenience caused to you,
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. Our representative will be in touch with you to discuss this matter and ensure that it is speedily resolved.
We sincerely apologise for the inconvenience caused to you,
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply11 Jul 2024, 10:10
Official
Hello Quinton
Thank you for notifying us of your complaint. Our representative will be in touch with you to discuss this matter and ensure that it is speedily resolved.
We sincerely apologise for the inconvenience caused to you,
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. Our representative will be in touch with you to discuss this matter and ensure that it is speedily resolved.
We sincerely apologise for the inconvenience caused to you,
Kind Regards
Bonitas Team
