Bonitas gives you the bare minimum

Refuse to play claims that have already been preapproved. Don't answer emails for months. Don't answer questions I ask, instead just ignore my questions. I've been with them for a year and I thought they were okay, until you need any uncommon case. General Go visits and basic claims for medication go through all right, but is that really what you want from a medical aid? Their websites, emails and SMSs are intentionally overloaded with irrelevant information so that you can't actually see what you're looking for.

My real problem arose when I got application letters from doctors with all the relevant codes that seem to go ignored.

But. If you think you won't need much from them, at least they're cheaper than some other medical aid providers.

Ps. Just so there's no miscommunication. Yes. I am looking around to change schemes.