mS
muhle S
1 reviews | Active since Aug 2015
26 Aug 2015, 09:52
Bonitas gave me 2months waiting period to cancel
On 15-August-2015 I sent an email to Bonitas cancelling my membership with immediate effect and they rep**** with a certificate that stated my membership end date will be on the 1st of October. when I asked why they told me it takes two months for them to cancel if you are a government employee, how is that possible? I am not happy cause they told me I will still pay end of August and September. Please help me understand.
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Bonitas Medical Fund's replyOfficial
27 Aug 2015, 13:33Hello muhle2241,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas team
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas team
Bonitas Medical Fund's reply27 Aug 2015, 13:33
Official
Hello muhle2241,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas team
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas team