JB
Joe B
1 reviews | Active since Nov 2010
13 Jun 2024, 14:11
Bonitas F**up
Bonitas Medical mistakenly took R11,000 from my account and i cannot get anyone to accept responsibility and refund y money. Their Call Centre is ***********, and the WhatsApp link is a joke. As a pensioner, I cannot afford such amounts .
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Replies (3)0
Replies (3)
Bonitas Medical Fund's replyOfficial
13 Jun 2024, 14:21 Hello Joe B
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply13 Jun 2024, 14:21
Official
Hello Joe B
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
JB
Joe B's updateReviewer Update
13 Jun 2024, 16:17I"m sorry to hear you're sorry but i cannot buy food with sorry.
JB
Joe B's update13 Jun 2024, 16:17
Reviewer Update
I"m sorry to hear you're sorry but i cannot buy food with sorry.
Bonitas Medical Fund's replyOfficial
23 Aug 2024, 09:19Hello Joe B Thank you for submitting a comment to us through Hellopeter. According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved. As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service. We apologise for any inconvenience caused to you. Regards Bonitas Team
Bonitas Medical Fund's reply23 Aug 2024, 09:19
Official
Hello Joe B Thank you for submitting a comment to us through Hellopeter. According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved. As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service. We apologise for any inconvenience caused to you. Regards Bonitas Team