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Eddie S

1 reviews | Active since May 2021

23 May 2022, 07:25

Bonitas Fools

Medical aid number *** ID *** I am disappointed in the manner I am being treated like trash The account for Dr Pahad is not settled I am ashmatic. Yet you make excuses You fools appointed Pharmacy Direct to deliver our medication. Every month this late. Do you care? We suppose to get medication seven days before we run out Yet we cannot use other vendors. *******ion? Up until today I don't know who my client services manager is. You idiots are truly something from outer space Not once did I receive a call from a manager to discuss issues that are not right You send ******* emails out and we must use our data to go from web page to webpage and find it does not work. I want you to understand that our membership fees pay for you to have a job

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply23 May 2022, 08:04
Official
Hello Eddie D 
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter.  We appreciate your patience while we are resolving this query for you. 
 Kind Regards

Bonitas Team