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absmith A
1 reviews | Active since Mar 2017
31 Jul 2021, 20:50
Bonitas
They force you to make use of pharmacy direct for delivering chronic medication or have co-payment even though deliveries are always incorrect or late. If you request another supplier they said then pay!!
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absmith A's updateReviewer Update
02 Aug 2021, 10:09Today is the 2nd of August and my daughters insulin has not been delivered.!! I have been trying to get hold of Pharmacy direct the whole morning
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absmith A's update02 Aug 2021, 10:09
Reviewer Update
Today is the 2nd of August and my daughters insulin has not been delivered.!! I have been trying to get hold of Pharmacy direct the whole morning
Bonitas Medical Fund's replyOfficial
02 Aug 2021, 14:01Hello AS
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We have escalated this matter to Pharmacy Direct.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply02 Aug 2021, 14:01
Official
Hello AS
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We have escalated this matter to Pharmacy Direct.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team