RR
Ronnel R

1 reviews | Active since Feb 2013

30 Mar 2015, 17:30

Bonitas Falsified Response

Greeting All.<br> This complaint is in reference to my initial complaint about Bonita's unauthorised deduction of my bank account due to allegedly not submitting proof of income. Bonitas have since issued a response on HelloPeter indicating that a representative was in touch with me and a detailed email sent to me with regards to my complaint.<br> I can confirm that Bonita's has falsified this response as no representative was in touch with me and no email response received. I am disappointed because this is totally unprofessional and *********.<br> <br> I have now decided to lodged a complaint with the Medical Council to investigate this matter further.<br> <br> Thank you,<br> Regards<br> Rajkarr

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply01 Apr 2015, 16:18
Official
Hello rajkarr,

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards
Bonitas team