Bonitas failure, again

I am appalled by the way BONITAS MEDICAL AID FAILED to assist in the critical condition of my wife. My wife passed out and has the following permanent conditions..1) Double heart valve replacement.2) Extremely high blood pressure 3) Erythroid Hyperplasia 4) Previous strokes 5) Internal bleeding/hemorrhaging internally, SOMEWHERE. (Waferin treatment ) YET, after being instructed by our medical practitioner, Dr. Natsis, to get her to hospital immediately, we went to 4Ways Life Hospital to get her admitted as she fears for Maureen's health. Last stroke she had, affected her left hand side.ON arrival, they would NOT admit her to hospital, as BONITAS MEDICAL AID REFUSED to have her taken up, unless she has been diagnosed with a critical condition. So, you end up in a catch 22 condition where Medical aid (BONITAS ) and hospitals have a clash of interest, at the cost of a critical patient.. THIS, BONITAS is totally unacceptable as I have been a member for more than 25 years. Your service and benefits have, like South Africa, totally collapsed into *******. I WILL be posting this on HELLO PETER, on my facebook page and ESKOM Pensioners boards. I would NOT, under any circumstances, advise anyone to become a BONITAS member, as clearly, BONITAS does NOT take their member's health into consideration.I have to sign assurity, so that she could be admitted, to be diagnosed and to be placed into hospital. BONITAS, your service is disgusting and damn appalling.