Bonitas encouraging life endagerment. Pathetic

If you want toensure your life is in good hands, DON'T use Bonitas.

This is such a ****. They have cost us so much money because they don't acually cover you.. They just make it seem like they do.

First my primary GP informed them that they no longer make use of my plan, and the medical aid advised all members will be notified... After MONTHS. No one from Bonitas notified me. And I ended up paying for my consultation. I queries it and still to this day havenot received any response.

THEN...

My son had a very bad fever, vomiting and diarea, It was 01:00am on. Public holiday so we rushed our son to the hospital just to ensure his life is safe. And BONITAS Refuses to pay for the hospitalization because we didn't get pre authorization. HOW ON EARTH ARE WE SUPPOSED TO GET AUTHORIZATION IN THE MIDDLE OF THE NIGHT ON A PUBLIC HOLIDAY.

People, please if you value your life or any dependents life on your medical aid, DONOT USE BONITAS.

They tell you there's cover, even when pre authorized, they don't cover and just come up with an excuse as to why they are not paying.

What a waste of money, time and health.

120823QSMGF7 - 110823QSL2X7 - Claims query - *** [MI***] [MI***]