Bonitas Employees cant READ!

Listen to this. I am on Bonitas and had to pay my own child's hospital bill, now months later , every time I submit the statement they say the member number, practice number and date of hospital is missing. All are there! The consultants cant even read.

My previous claim I had to take the consultant through what is what on the statement , THIS IS A JOKE! do you hire people that can read?

I doubt it cause they dont even know what to do!

Bonitas employees should work for the Government not private cause this does not look good on Bonitas!