ZH
Zagaries H
1 reviews | Active since Sept 2018
16 Dec 2024, 08:02
Bonitas
There is still no service. People don't know if they will be covered is Jan '25. The electronic loading system is outdated and too slow. What ever you do, the system always finds a fault and wants you to reload it. It is a waste of time. I now place my clients with different Medical Aids Bonitas is the only loser.
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Bonitas Medical Fund's replyOfficial
17 Dec 2024, 08:25 Hello Zagaries H
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide the ID number/reference number of the application in question privately (to protect the personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide the ID number/reference number of the application in question privately (to protect the personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Bonitas Medical Fund's reply17 Dec 2024, 08:25
Official
Hello Zagaries H
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide the ID number/reference number of the application in question privately (to protect the personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide the ID number/reference number of the application in question privately (to protect the personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team