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Biker Chick444

1 reviews | Active since Jul 2016

14 Nov 2024, 13:46

Bonitas DONT WANT new members...!!?

I have tried so many times already to call them and sending emails to them, trying to get an agent at Bonitas, to sign me up for a membership, at Bonitas.

I do not know, why the people at Bonitas are ignoring the fact that they can gain another member.

I decided to go with Bonitas for my daughter and myself, but now we are without a Medical Aid, due to the fact that Bonitas ignore potentially new member requests!

My goodness...

0
Replies (8)
Bonitas Medical Fund
Bonitas Medical Fund's reply14 Nov 2024, 13:54
Official
 Hello Biker Chick444 

Thank you for your interest in Bonitas medical fund. 

 We have a wide range of plans you can choose from based on your specific needs. For detailed plan information, please visit our website: www.bonitas.co.za/plans 

 The application form and brochures are also available online for easy access. 

 Kindly be advised that we have forwarded your contact details to the new business development team to contact you and assist with the sign up of membership. 

 Bonitas thanks you in advance for your interest in joining our growing family. 

 Kind regards, 

Bonitas Team
 
Bonitas Medical Fund
Bonitas Medical Fund's reply14 Nov 2024, 14:22
Official
Hello Biker Chick444 

Thank you for notifying us of your complaint.  Kindly provide us with the convenient time for new business development team to contact you.

Kind regards, 

Bonitas Team
 

BC
Biker Chick444's update14 Nov 2024, 14:33
Reviewer Update
Hello,
As soon as possible, please...
Thank you
Bonitas Medical Fund
Bonitas Medical Fund's reply14 Nov 2024, 14:54
Official
Hello Biker Chick444 

Thank you for the feedback.

We have forwarded your contact details to the new business development team to contact you.

Regards

Bonitas Team
 

BC
Biker Chick444's update15 Nov 2024, 09:37
Reviewer Update
Almost a day later and still no phone call or even an email from anyone at Bonitas.
Bonitas Medical Fund
Bonitas Medical Fund's reply15 Nov 2024, 10:36
Official
Hello Biker Chick444 

Thank you for the feedback.

We have escalated this matter to the new business development team to contact you.

We appreciate your patience while we are resolving this query for you.

Regards

Bonitas Team 
BC
Biker Chick444's update15 Nov 2024, 10:50
Reviewer Update
Yesterday at 14:54, you stated the exact same and still no one has bothered to contact me in any way.

Tell me, why that is? So, that the public of South Africa, can be aware of your intentions...
BC
Biker Chick444's update22 Nov 2024, 10:11
Reviewer Update
I have been trying since two days before November 2024, for my daughter and myself, to get onto the Bonitas Medical Aid.
The first person i dealt with, is named: Mr. Angelo Le Fleur.The second person is named: Ms. P****lo Khoedi.
Both of these people, have wasted my time (i have email and recorded phone calls as proof) and have caused for my daughter and myself, not to be covered by a Medical Aid, already since the 1st of November 2024 !!!
Today P****lo tells me (been dealing with P****lo since 16/11/2024), that she can't do anything on my Policy, seeing that Bonitas said to her, that Angelo is my assigned agent.
I DON'T WANT EITHER OF THESE PEOPLE TO BE MY AGENT! THEY ARE *********** AND HAVE CAUSED ME SO MUCH DAMAGE !!!
I want a new, competent agent to contact me, to sign up as a member with Bonitas.And i need it immediately!
Should Bonitas NOT want my business, then i want them to state that in a letter to me.
Again i say, i have incurred so much damage, due to the incompetency of these two agents, representing Bonitas.
Patiently awaiting your response.