1 reviews | Active since Nov 2016
Bonitas don't pay for procedures with authorization!
Bonitas won't pay a procedure in full AFTER I got the Authorization to have this done at a DSP!!!! I am tired of having to fight to get Dr accounts paid! When I made a query, I was told "oh the auth number wasn't linked, we will reprocess this and it will take 10 days" Yeah right, far past 10 days and nothing was done!
Hello daleen-jansen-van-rensburg ,
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with the membership number and contact details in order for us to assist with your query.
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Kind regards,
Bonitas Team
Hello daleen-jansen-van-rensburg ,
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with the membership number and contact details in order for us to assist with your query.
Please note that your personal information is not showing on the public view platform.
Kind regards,
Bonitas Team
Hello daleen-jansen-van-rensburg,
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
We sincerely apologise for the delay in responding to your enquiry.
Kind regards,
Bonitas Team
Hello daleen-jansen-van-rensburg,
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
We sincerely apologise for the delay in responding to your enquiry.
Kind regards,
Bonitas Team
Hello daleen-jansen-van-rensburg,
Thank you for submitting a comment to us through Hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Hello daleen-jansen-van-rensburg,
Thank you for submitting a comment to us through Hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team