CL
Cornelius L

1 reviews | Active since Apr 2020

10 Apr 2024, 12:38

Bonitas dont care for their members

My personal experience with them is they take your money just to decline all of their responsibility , they are a waste of money they dont cover a procedure even if it is a life threatening procedure they will rather see you dead

0
Replies (5)
Bonitas Medical Fund
Bonitas Medical Fund's reply10 Apr 2024, 12:45
Official
 Hello Cornelius L

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. 
 
We will investigate this matter. 
 
We appreciate your patience while we are resolving this query for you. 
 
Kind Regards 
CL
Cornelius L's update10 Apr 2024, 13:14
Reviewer Update
Your investigations dont mean a thing I also have knowlidge of that neither does your apologies
Bonitas Medical Fund
Bonitas Medical Fund's reply11 Apr 2024, 23:32
Official
Hello Cornelius L
 
Thank you for submitting a comment to us through Hellopeter.
 
According to DENIS email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.
 
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
 
We apologise for any inconvenience caused to you.
 
Regards
 
Bonitas Team
CL
Cornelius L's update12 Apr 2024, 09:02
Reviewer Update
Good Day Bonitas

The matter was not resolved so you keep on resorting to lies ?? I will take further steps against you today !! and every lie is screenshotted as I can proof you are lying !!
Bonitas Medical Fund
Bonitas Medical Fund's reply16 Apr 2024, 10:26
Official
Hello Cornelius L

Thank you for submitting a comment to us through Hellopeter.
 
According to DENIS email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.
 
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
 
We apologise for any inconvenience caused to you.
 
Regards
 
Bonitas Team